Privacy policy

Introduction

Welcome to Rolai, LLC.

Rolai, LLC ("Company", "we", "us", or "our") operates our website located at https://rolai.com/ (the "Site"), and our proprietary Rolai AI Platform software application made available through the Site, including the Rolai Chrome extension (the "Service," and together with the Site, collectively, the "Services").

This Privacy Policy explains how we collect, use, safeguard, and disclose information that results from your use of the Services. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used herein have the same meanings as in our Terms and Conditions (https://www.rolai.com/terms-and-services).

This Privacy Policy does not apply to content that we process on behalf of customers of our business and higher education offerings. Our use of that data is governed by our customer agreements covering access to and use of those offerings.

Information Collection and Use

We collect several types of information for various purposes to provide and improve our Services.

Types of Data Collected

Personal Data

While using the Services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address

• First and last name

• Cookies and usage data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications by following the unsubscribe link or emailing support@rolai.com.

Usage Data

We may collect information that your browser sends whenever you visit or access our Services, such as IP address, browser type, device identifiers, and interaction data.

Cookies

We use cookies and similar tracking technologies to track activity and hold certain information. You can control cookie preferences in your browser settings.

Use of Data

Rolai uses collected data to:

• Provide and maintain the Services

• Improve and personalize the user experience

• Communicate updates, new features, and support

• Ensure system security and compliance

• Fulfill contractual and legal obligations

• Provide relevant offers and product information

Disclosure of Data

At Rolai, we understand the importance of keeping your personal information safe and secure. We may disclose personal information that we collect, or that you provide, in the following circumstances:

Service Providers

We share personal information with trusted third parties that provide services to us and help us operate, manage, or improve our Services ("Service Providers"). These Service Providers assist us in delivering functionality such as AI processing, version control, hosting, marketing, security, and data analysis. Each provider is bound by contractual obligations to maintain confidentiality and use data only for the purpose of providing their services to Rolai.

Examples of these Service Providers include (but are not limited to):

• Microsoft Azure – provides cloud hosting, compute, and data storage infrastructure for our Services.

• Office365 (Microsoft 365) – serves as an identity provider and productivity suite for Rolai's internal operations.

• Azure DevOps – used for version control, deployment management, and continuous integration.

• OpenAI – provides large language model and AI capabilities that power certain Rolai features.

• Google Gemini – supports generative AI and productivity-enhancing functions.

• Anthropic, Mistral AI, Groq and Perplexity – provide large-language-model processing for certain Rolai features, including the Chrome extension.

• Azure AI Foundry – hosts additional AI models (including DeepSeek) within Rolai's Microsoft Azure environment.

• Browserbase and Firecrawl – provide cloud browser sessions and web page retrieval for agent tasks that visit websites on your behalf.

• Composio – serves as an AI-driven tools integration platform that connects Rolai with external applications.

• Integration.app – provides infrastructure for connecting Rolai to external software systems and APIs.

• HubSpot – used for marketing automation, customer relationship management, and communication with users.

• LinkedIn Sales Navigator and ZoomInfo – assist our sales and customer success teams with business-to-business outreach and relationship development.

• Gusto – serves as Rolai's HR and payroll management provider.

• Figma – supports our product and user interface design operations.

• Sonar – provides code vulnerability scanning and security analysis for our software.

• monday.com – provides project and workflow management functionality integrated with Rolai's platform.

We also use Mixpanel for analytics and GitHub for code repository management and CI/CD operations. These services collect diagnostic data that helps us analyze performance, usage, and functionality improvements.

Our Service Providers are prohibited from using your personal data for their own marketing purposes and are required to protect it in accordance with this Privacy Policy.

Rolai Chrome Extension

This section describes how the Rolai Chrome extension collects, uses, shares, and stores data. Where this section differs from other parts of this Privacy Policy, this section governs data collected through the extension.

When the Extension Collects Data

The extension runs only on tabs you enable from the toolbar icon. Page text and screenshots are read only while the side panel is open. Where your organisation has configured page buttons, a short excerpt of the page may be sent while the tab is enabled to decide whether a button applies. Collection stops when you disable the tab or close it.

Information the Extension Collects

On tabs where you have enabled the extension, it collects:

• The visible text of the page (form-field values are excluded)

• The page title, URL and domain

• A screenshot of the visible area of the page

During an automated task, the extension also collects the page structure, values the task reads or enters, and the responses of requests the task makes on that page's site using your session.

This information is sent to Rolai only to fulfil your request.

How Extension Data Is Shared

Page content and screenshots are processed by large-language-model providers to generate the response to your request. These providers are listed under Service Providers above.

Limited Use

Page content, screenshots and task data from the extension:

• Are never used for advertising, marketing or offers

• Are never shared with marketing or sales providers

• Are not sold

• Are not read by Rolai staff, except with your consent, for security or abuse investigation, for legal compliance, or in de-identified aggregate form

Data Stored in Your Browser

The extension stores the following locally in your browser: your sign-in token, your active organisation, a per-tab on/off preference, panel position, and feature settings. No page content, screenshots or chat history are stored on your device.

The per-tab preference is removed when the tab closes, the sign-in token is cleared when you sign out, and uninstalling the extension removes all locally stored data.

Retention Policy and Data Deletion

We are committed to retaining your data only as long as necessary for legitimate business, operational, or legal purposes.

Retention Duration

Rolai retains personal data only as long as needed to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data may be retained longer when used for analytics or security purposes.

End-User Data Deletion

End users may request deletion of their personal or integration-related data at any time by contacting support@rolai.com. Upon verification, Rolai will permanently delete the requested data within a reasonable timeframe unless retention is required by law. Once deleted, the data cannot be recovered.

Third-Party Integration Data

For integrations such as monday.com, HubSpot, and Integration.app, Rolai may store metadata necessary to maintain service continuity. After uninstalling or disconnecting these integrations, users are responsible for manually deleting or requesting the deletion of any residual integration-related data stored within Rolai.

After the Rolai app is uninstalled from monday.com, users must manually delete any integration-related data stored on Rolai.

Requests for deletion may be submitted to support@rolai.com.

When using our monday.com integration, users can connect Rolai to their monday.com account to synchronize tasks and workflows. After uninstalling the app from monday.com, certain integration-related data may remain stored on Rolai systems. Users must manually delete this data or request deletion through Rolai by contacting support@rolai.com.

Security of Data

We employ encryption, secure socket layers (SSL/TLS), access controls, and firewalls to protect your personal information. We restrict access to personal data to authorized employees and contractors who require it to perform their job functions. While we use industry-standard safeguards, no method of transmission or storage is completely secure, and you acknowledge and accept this risk by using our Services.

International Users

Rolai is based in the United States. By using our Services, you consent to the transfer and storage of your information in the United States and other jurisdictions where data protection laws may differ from those in your region.

Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted at https://www.rolai.com/privacy-policy. Material changes will be communicated via email or prominent notice before they take effect.

Contact Us

If you have any questions about this Privacy Policy, or wish to request deletion of your data, please contact:

📧 support@rolai.com

📍 Rolai, LLC — United States